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Tag: Communication

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Stop The Industry Speak

Using industry speak is a real trap for a business for two reasons. It can cause it to lose the feel of what it is really about and, worse, it can negatively affect the connection with the customer. Both of these downsides can occur without realizing it’s happening.

31st July 2016
Article

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How To Make A Great Presentation

It’s important for many people in business and other organisations to have good presentation skills and to be able to deliver an effective presentation. The purposes of presentations can vary, including conveying important information and messages, influencing thinking, changing behaviours, getting a decision, even just to entertain. This high performance action lists steps we recommend you follow to deliver a great presentation.

7th May 2016
Article

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Platforms of Influence

This article examines the ways we influence other people’s behaviours. The aim is to make it more explicit and understandable, so that we can improve how we go about doing so.

7th March 2016
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Acting To Perform

Behaving naturally doesn’t always work. This article encourages acting skills and how to genuinely use them for mutual benefit.

10th June 2015
Article
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Giving & Receiving Feedback (Audio)

Daniel Harford & Alan Rodway discuss key ways to give and receive feedback effectively

27th May 2015
Audio
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Communication Styles

People are wired differently with how they prefer to communicate with others .. by what they hear, see or experience. This article explains the differences to help improve communication.

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2nd May 2015
Article, Library

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